Last updated: 04/11/2025
Thank you for shopping with ilovekorea.it! We are committed to delivering your favorite Korean skincare products safely and efficiently. Below is everything you need to know about our shipping process.
🚚 Shipping Destinations
We currently offer shipping to:
- All regions of Italy
- Selected European countries
If your country isn’t listed at checkout and you’d like to place an order, feel free to contact us at info@ilovekorea.it and we’ll do our best to assist you.
⏱ Processing Time
- Orders are typically processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next working day.
📦 Estimated Delivery Times
| Destination | Estimated Delivery Time |
|---|---|
| Italy | 2–5 business days |
| EU Countries | 4–10 business days |
Delivery times may vary depending on your location and external courier conditions (e.g., weather, customs).
💳 Shipping Costs
- Shipping charges are calculated at checkout based on your location and order weight.
- We may offer free shipping promotions from time to time. Be sure to check our homepage or subscribe to our newsletter!
📦 Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to follow your package in real time.
📬 Missed Delivery or Incorrect Address
Please ensure that your shipping details are accurate before finalizing your order.
We are not responsible for lost packages due to incomplete or incorrect addresses.
If your package is returned to us, we can reship it to the correct address (additional charges may apply).
📦 Damaged or Lost Packages
If your package arrives damaged or goes missing during transit, please contact us immediately at info@ilovekorea.it with your order number and a brief description.
We’ll work with the courier to resolve the issue as quickly as possible.
❓ Need Help?
We’re here to assist you with any shipping-related questions. Feel free to reach out at:
📧 info@ilovekorea.it